Prior to any cat care services (drop-ins or house sittings), new clients must book a meet & greet so you can get to know me, and I can get to know your cat. If both parties agree this is a good fit, we can proceed with booking the service and discuss payment. Meet & Greets must be scheduled 72 hours (3 days) prior to booking a cat care service, this ensures enough time and respect to our schedules.
Calendar availability for cat-care services are accessible after a meet and greet. Existing clients can access the calendar through the portal, and cat care services must be booked 72 hours (3 days) in advance. For holidays, cat care services must be booked 1 week (7 days) in advance. 📆
Cancellations must be notified 72 hours (3 days) in advance. Holidays, cat care services must be notified 1 week (7 days) in advance ⏰ For cancellations less than 72 hours, 50% of your booking is refunded and the remaining can be applied as a credit to a future cat care booking.
If a booking request includes dates within a holiday period, services will be charged the holiday rate for the booking.
For example, the holiday period for the 4th of July is: July 4- July 7.
You would like to request a cat-care services from July 3 to July 5 for 1 cat. Since the booking overlaps with this holiday period, the holiday rate would apply for all three nights.
My Commitment to You
Your cats matter, and thankful for your trust in me. My goal is to provide safe, kind, and timely care for your feline companions. If you're not satisfied, let me know, and we'll collaborate to find a solution within three business days.